Brands and creators send us unreleased product launches, exclusive interviews, and personal footage every day. Here's exactly how we treat it — IP, NDAs, files, payments, and the team that touches it.
We treat all unreleased client work as confidential — whether or not a document is signed. We have a standard mutual NDA we'll sign at no charge for any client that requests one. Custom client NDAs are reviewed case-by-case.
On final payment, you own the delivered files — MP4, MOV, JPEG, PNG, or whatever final format we shipped. Source files (Premiere/After Effects/DaVinci projects, layered designs) are an optional paid add-on that has to be requested upfront before the project starts.
All client files are stored in encrypted cloud storage with role-based access. Only your assigned project team can see your assets — never the broader team or third parties.
We don't outsource. Every project runs through senior editors and designers who work with us directly — no marketplaces, no anonymous freelancers, no juniors learning on your footage.
We accept Stripe, credit card, PayPal, ACH, and wire transfer. Card data never touches our servers — payments are processed by PCI-compliant providers.
We collect only what we need to deliver your project. No tracking pixels, no third-party advertising trackers, no behavioral profiling — see our Privacy Policy for the full picture.
Pre-launch product video, executive interview, or anything under embargo — tell us before the brief and we'll work to your security standards from day one.
Contact us privatelyYes. We have a standard mutual NDA we'll sign at no charge for any client that requests one — usually within one business day. Custom client NDAs are reviewed case-by-case (we may decline overly burdensome ones, but we'll always tell you upfront so you can decide whether to use ours instead). Either way, we operate under NDA-by-default standards even when no document is signed: we never share unreleased client work without permission.
You do. On final payment, you own all final delivered files — MP4, MOV, JPEG, PNG, etc. Source files (Premiere/After Effects/DaVinci project files, layered designs) are an optional paid add-on that has to be requested before the project starts and confirmed at quoting. We retain source files internally for 24 months so revisions stay possible.
All client files are stored in encrypted cloud storage with role-based access. Only your assigned project team can access your files. Files are retained for 24 months after delivery and deleted on request earlier.
Yes. By default we may display delivered work in our portfolio. If you want a non-disclosure carve-out, just say so in writing and we will not publish or reference the project externally.