01
Submit your project
Fill out our intake form on the platform. Tell us scope, references, deadlines, and drop your raw files. The more detail upfront, the faster we can quote and start.
How a Mark Studios project actually runs
Submit. Quote. Pay. Deliver. Everything happens through our platform — no calls required, no scattered email threads, no surprises.
02
Quote & payment
You'll get an instant quote based on your intake. Once we have everything we need and payment is in, the clock starts — we don't begin until the brief is complete and you've paid, so we can hit the deadline you booked.
03
First delivery
Your first cut lands in 5–7 days. Most projects deliver in 3–4. Need it faster? Expedited delivery is available as an add-on — 5 days flat, 72 hours, 48 hours, or 24-hour rush — depending on the project. Tell us your deadline and we'll quote what's possible.
04
Revisions
Leave feedback on the platform's built-in video reviewer (or via email/chat). Each round turns around in 24–72 hours, usually faster. Async by default — no calls needed for trims, tone, or detail work.
05
Final files
You get the final exports — MP4/MOV for video, JPG/PNG for design — in every format you need. We retain source project files for 24 months, so future revisions are always possible.
Prefer to talk first? Book a 15-min discovery call — but most projects don't need one.
Why this works
Built-in platform
Order, pay, communicate, review, and download — all in one place. No tool sprawl, no chasing files across inboxes.
Async by default
No mandatory calls. Send the brief, get the work back. Communicate via the platform, email, WhatsApp, or iMessage — your choice.
Specialist matching
The editor on your project has cut a thousand videos like yours — long-form, podcast, B2B demo, e-com ad. We match by content type, not availability.
Predictable timeline
The dates we quote are the dates we hit. We track every project against a published schedule and flag risk early — no surprise late deliveries.
Senior-only delivery
No juniors learning on your footage. Every project goes to a senior editor with 5+ years of professional experience in your content category.
Always a human
You get a project manager and a direct line — platform, email, or whatever channel you prefer. No ticket queues. Urgent issues reach a human in under 4 hours.
Confidential by default
NDAs signed for free, encrypted storage, role-based access. Pre-launch reveals and embargoed interviews route through our secure pipeline. See our trust page.
Strategy-aware
Editors who understand retention, hooks, packaging, and CTR — not just "which clip goes where." Most of our team has shipped videos that broke 100K+ subs.
Frequently asked
What does a brief actually need to look like?
A paragraph + 2–3 reference videos is usually enough. The platform's intake form walks you through the rest. Reference videos matter most — they communicate pacing, tone, and energy faster than any document.
What if my first cut is way off?
It's rare — we ask enough questions upfront to be fully aligned before starting. If something does come back off-direction, we adjust through the standard revision rounds (2–3 included). Genuine direction resets are treated as a new project, with a new intake and quote.
How does urgent / rush work?
We offer expedited turnaround as an add-on at multiple speeds — 5 days flat, 72 hours, 48 hours, and 24-hour rush — depending on what your project actually needs. Sub-24-hour turnarounds depend on the project; reach out and we'll tell you what's possible upfront.
Can I keep working with the same editor?
Yes. On retainer engagements you have a dedicated editor who learns your style and recurring assets. For one-off projects we still match by style — your second project with us will already feel more "yours" than your first.
What tools do you use?
Editing: Adobe Premiere Pro, After Effects, DaVinci Resolve, Final Cut Pro, CapCut. Delivery: our platform with a built-in video reviewer (Google Drive on request). Communication: platform, email, WhatsApp, or iMessage. We can adapt to Slack or Frame.io if your team already uses them, but it's not the default.
How long until I see the first edit?
5–7 days from when we have a complete brief and payment. Most projects deliver in 3–4 days, but we guarantee 5–7 to be safe. Expedited add-ons (5 days flat, 72 hours, 48 hours, or 24-hour rush) are available if you need it sooner.
Do I get the source project files?
Source files (Premiere / AE / DaVinci / FCP project files) aren't included by default — you get the final exports (MP4/MOV/JPG/PNG). Source files are available as a paid add-on, but must be requested before the project starts. We retain them for 24 months on our end, so revisions later are always possible.
How do we communicate during the project?
Through the platform by default — it has built-in messaging, file sharing, and a video reviewer. We also support email, WhatsApp, and iMessage. Slack only if you specifically request it.
Ready to start?
Submit your project on the platform. Get an instant quote. Have your first delivery in 5–7 days.
Start a project